Warranty & After Sales Services

At Bijli X, every product ships with full manufacturer warranty confirmed before dispatch. Here's exactly what you're covered for and how to claim it.

Our Promise: We verify warranty registration with the manufacturer before every dispatch. You will never receive an unregistered or out-of-warranty unit from Bijli X.

Warranty Coverage by Brand

Brand	Product Type	Warranty
GoodWe	Hybrid Inverters (HYD series)	5 Years
GoodWe	Lithium Battery (48V 100Ah)	5 Years
Soluna	Lyra 5K Lithium Battery	7 Years
Voltas	HYD Hybrid Inverters	5 Years
Voltas	KTLX-G4 String Inverters	5 Years
MaxPower	PV Ultra & PV Tech Hybrid Inverters	5 Years
MaxPower	MP Lithium Batteries	5 Years
ANICSUN	Meta Series Hybrid Inverters (IP21)	3 Years
Astronergy	Solar Panels	10 Years Product / 25 Years Performance

How to Make a Warranty Claim

Contact us first. Call or WhatsApp +92 300 237 4059 within 48 hours of identifying a fault. Do not attempt to open or repair the unit yourself as this voids the warranty.
Provide your order details. Share your order number, product model, and a brief description or video of the fault. This helps us fast-track your claim.
Assessment. We will coordinate with the manufacturer's technical team to assess whether the fault is covered under warranty.
Resolution. Depending on the assessment, we will arrange a repair, replacement, or manufacturer service visit. Most claims are resolved within 7–14 business days.

What Is Not Covered

Physical damage caused by improper installation, misuse, or accidents
Damage from overvoltage, lightning, or power surges not related to the product
Tampering, unauthorized repairs, or removal of warranty seals
Normal wear and tear or cosmetic damage
Products used outside their specified technical parameters

After Sales Support

Beyond warranty, Bijli X provides continued support for all products we sell:

Technical guidance for system configuration and monitoring setup
Firmware update advice and troubleshooting assistance
Spare parts sourcing for out-of-warranty units
Referrals to certified service engineers in your region

Contact After Sales Support