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Frequently Asked Questions

Everything you need to know about Bijli X products, ordering, delivery, and warranty.


About Bijli X

▶ What is Bijli X and where are you located?

Bijli X is a solar energy equipment supplier based in Rahim Yar Khan, Punjab, Pakistan. We supply hybrid inverters, on-grid string inverters, lithium battery systems, and solar panels from globally trusted brands including GoodWe, Voltas, MaxPower, ANICSUN, Soluna, and Astronergy. Our office is at Office No. 37, 1st Floor, Chenab Commercial Area, opposite Unilever, Rahim Yar Khan — 64200.

▶ Do you serve customers outside Rahim Yar Khan?

Yes. We deliver across all major cities in Pakistan including Karachi, Lahore, Islamabad, Faisalabad, Multan, and more. We also serve customers in the UAE. Call or WhatsApp +92 300 237 4059 to confirm delivery to your area.

▶ What are your business hours?

We are available Monday to Saturday, 9:00 AM – 6:00 PM PKT. You can reach us by phone, WhatsApp, or through the Contact page on this website.

Products

▶ What brands of solar inverters do you stock?

We stock inverters from GoodWe (HYD hybrid series), Voltas (H4, H6 hybrid and KTLX-G4 on-grid), MaxPower (PV Ultra hybrid and KTLX-G5 on-grid), and ANICSUN (Meta VX, iX, UX hybrid IP21 series). All brands are internationally certified and come with manufacturer warranties.

▶ What is the difference between a hybrid inverter and an on-grid inverter?

A hybrid inverter connects to both solar panels and a battery bank, providing backup power during load-shedding or grid outages — ideal for residential and commercial use in Pakistan. An on-grid (string) inverter feeds solar energy directly into the grid and shuts off when the grid goes down. On-grid inverters are better suited for locations with stable grid supply or net metering setups.

▶ Which inverter is best for dealing with load-shedding in Pakistan?

A hybrid inverter paired with a lithium battery is the most effective solution for load-shedding. We recommend GoodWe HYD series, Voltas H6, or ANICSUN Meta UX 8kW depending on your load requirements. Our team can help you choose the right size — contact us for a free assessment.

▶ What lithium batteries do you offer?

We offer MaxPower MP lithium batteries ranging from 1.28KWh (12.8V) up to 32KWh (48V), Soluna Lyra 5K 48V 100Ah, and GoodWe 48V 100Ah. All use LiFePO4 chemistry with 6,000–8,000 cycle life, making them safe and long-lasting for daily solar cycling.

▶ Do you sell solar panels?

Yes. We stock Astronergy mono-PERC and TOPCon solar panels, known for high efficiency and long-term reliability. Visit our Solar Panels collection or contact us for bulk pricing.

Pricing & Orders

▶ Are your prices up to date?

Yes. We update product prices regularly to reflect current market rates. Prices on the website are in Pakistani Rupees (PKR) and include the latest rate revisions. For bulk or installer pricing, please contact us directly.

▶ Do you offer installer or dealer pricing?

Yes. We offer special pricing for registered solar installers and bulk buyers. Contact us on WhatsApp at +92 300 237 4059 with your requirements and we'll provide a custom quote.

▶ Can I place an order online?

Yes. You can add products to your cart and check out directly on this website. For large orders, pre-booking items, or custom configurations, we recommend confirming availability via WhatsApp before placing the order.

Delivery

▶ How long does delivery take?

Orders are processed within 24–48 hours. Delivery across Pakistan typically takes 3–5 business days depending on your location. For pre-booking items, we will confirm the estimated dispatch date at the time of order.

▶ Do you deliver to UAE?

Yes. We serve customers in the UAE. Please contact us on +92 300 237 4059 or via the Contact page for UAE shipping rates and timelines before placing your order.

Warranty & Support

▶ Do your products come with a warranty?

Yes. All products come with manufacturer warranties. GoodWe inverters carry a 5-year warranty, Soluna batteries carry a 7-year warranty, and other brands vary. Warranty terms are listed on each product page. Importantly, we confirm warranty registration before every dispatch — so you receive your unit with full warranty coverage guaranteed.

▶ What if I receive a faulty product?

If you receive a faulty or damaged unit, contact us within 48 hours of delivery on +92 300 237 4059. We will coordinate with the manufacturer or arrange a replacement. All claims are handled transparently and promptly.

▶ Do you provide installation services?

We are a product supplier and do not provide installation directly. However, we can recommend trusted local solar installers in your area. All inverters we sell come with full technical documentation, and our team is available for pre-installation guidance.

Still have a question? Call or WhatsApp us at +92 300 237 4059 — Mon–Sat, 9AM–6PM. We're happy to help.